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______ costs are costs that make customers reluctant to switch to another product or service. Multiple choice question. Production Supplier Consumer Switching

Respuesta :

"Switching costs" are costs that make customers reluctant to switch to another product or service.

What is Switching cost?

The expenses a consumer incurs as a result of switching brands or products are known as switching costs.

The possible switching costs are -

  • Financial,
  • psychological,
  • effort-based, and
  • time-based

The switching cost can be created by-

  • The value that points programs generate for the brands that use them and the customers who take part in them much outweighs their seeming simplicity.
  • By rewarding customers with points for every purchase, brands can increase the switching costs' motivating effect by giving their customers something to lose if they go to a rival.

To know more about switching costs, in the context of technology industries, here

https://brainly.com/question/15586831

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