The correct answer is:
Understand a problem and brainstorm solutions.
The steps of the solving problem process consist of:
1- Identify the problem clearly and identify the possible causes or factors that cause it.
2- Propose solutions that attack the causes and focus on solving them. You can divide this step into two sections, one divergent (Perform a Brainstorming to generate many options) and another convergent (Consider the options, compare them according to pre-established criteria and select the best solutions).
3-Plan and implement the solutions.
4- Verify the results and make corrections if necessary and possible.
