In passive communication, a person is soft-spoken and prioritises others' needs before their own.
- They do not have good eye contact
- They are not confident enough
- They are usually taken advantage of
In aggressive communication, a person prioritises their own needs and expresses their needs over others.
- For such communicators, others' feelings do not matter much
- They are not willing to come to a settlement
- They rarely listen to others' opinions
In assertive communication, a person prioritises both their and others' needs.
- They express themselves and listen to what others have to say
- In case of disagreements, they are willing to compromise so that both parties are satisfied
- They stand up for themselves
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