The given statement is true.
Research shows that, for better or worse, emotions influence employees' commitment, creativity, decision making, work quality, and the likelihood of sticking around—and you can see the effects on the bottom line. So it's important to monitor and manage people's feelings as deliberately as you do their mindset.
Emotional intelligence is important because it can help you improve your interpersonal relationships, both personally and professionally. The five components of emotional intelligence at work are self-awareness, self-regulation, motivation, empathy, and social skills.
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