Answer: Perishability
Explanation: Perishability of services implies that service capacity cannot be stored, saved, returned, or resold once rendered to a customer and perishability can affect company performance as balancing supply and demand is very difficult.Perishability is the services that cannot be stored, saved, returned, or resold once they have been used. Furthermore, once the service is rendered to a customer, the service is completely consumed and cannot be delivered to another customer.
