A manager finds out that the productivity of her workers has declined. Therefore, she creates a new social setting for the workers, where they share pleasant social relations with one another and receive special attention from the supervisor. The manager has implemented lessons from _____ to improve the productivity of her workers.

Respuesta :

Answer:

The Hawthorne Effect

Explanation:

The delight that comes from special attention motivates workers to increase their productivity. The Hawthorne effect is therefore the phenomenon that employees will perform better when they feel singled out for special attention or feel that management is concerned about employee welfare.

Example of Hawthorne Effect in Businesses

Example of Hawthorne effect is seen in business everyday. if a promotion opportunity is made available, those in the organization who wants the promotion would change their behavior by working harder, stay a little later and try to be outstanding.

once the promotion is given to the qualified person, those that didn't get it would likely return to their behavior. They know that they are being watched while the promotion decision is being made so they step up their performance.

Q&A Education