Answer:
The answer is Work shift scheduling.
Work shift scheduling is done on either a daily or a weekly/monthly basis. In addition, work has to be scheduled whenever a strategic change has been made or whenever an outside effect influences the company processes.
The second answer is Top management involvement. Competitive pricing, fast and reliable delivery along with adjusting to the changing demand of customers are all competitive strategic dimensions yet Top management do not need to involve in every process of a company. They do formulate the policies, yet there is no universal rule for them to participate in everything.
Explanation: