Explanation:
Ideal for a company that wants quality to be more than a slogan or slogan, it is necessary to implement actions that lead to quality management.
From the development of the business strategic plan, actions and procedures included in the company's mission, vision and values must be clearly defined to ensure the expected quality principles.
However, it is important to have an effective implementation and analysis to review the plan and resolve possible conflicts during the execution of activities, in order to establish continuous improvement as an organizational culture, which avoids waste, reduces costs, motivates employees, improves the production process and improves business activities in the internal and external environment, to make total quality a basic principle of the organization.
