They were totally excited to be getting a new system. It would allow them to conduct a remote discussion of the budget with the group. The team reached an agreement that this was absolutely going to create an increase in productivity.
Which of the following is the most direct and professional revision of the first sentence?
A. The receptionists were very pleased about the new system.
B. Lisa and Terry were excited about the new video conference system.
C. They were excited about the video conference system.

In order to make sentences more professional and direct, they must be objective. It implies any point of view, perspective, comment, or any subjective piece of information should be deleted so the statement is unbiased. By doing this, we avoid exaggerations or misunderstandings from the author.

In the sentence:

They were totally excited to be getting a new system.

We should delete "totally" which is an individual perception of the author. Then:

They were excited about the video conference system.

Will be a more objective sentence.