Answer:
The answer is: C) Design
Explanation:
The Value Chain Theory was developed by Michael Porter (Competitive Advantage: Creating and Sustaining Superior Performance, Free Press, 1998).
The design element is a support activity that falls under a major component of the value chain called Operations Activities.
The five main activities (or components) of the value chain are:
- Inbound logistics
- Operations activities include all the activities related to the conversion of raw material into finished products.
- Outbound logistics
- Marketing and sales
- Services
