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You have threatened to eliminate positions and even to close down the company if your sales personnel don't change their attitudes. The method for overcoming resistance that you have chosen is ________.A) education and communicationB) participationC) negotiationD) coercionE) cooptation

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Answer:

Letter D is correct. Coercion

Explanation:

In this question the method used to overcome resistance was coercion. This method works when the organizational leader sets goals through pressure, threat and intimidation. This form of leadership through coercion is used to give the leader greater control over the actions of his employees. It is a form of loss of employee autonomy and greater control by the boss.

Q&A Education