A car salesperson was selling a used car to Larry Travis when Larry said, "I really like this car, but I am not going to buy any car without knowing its history." The salesperson went to his computer, visited a Website called Car Fax and handed Travis a printout of the car's history. This incident best exemplifies how:
a) a sales-oriented promotional method is effective.
b) changes in the technology have enhanced sales.
c) influential transactional selling methods can be.
d) a partnering relationship develops with consumers.
e) important contact management software is to salespeople.