David is confused about the difference between his new role as case manager, and his prior role as care coordinator. He seeks the advice of his nursing director. Choose the best response by the nursing director that would resolve David's confusion.
1) Care coordination involves only the nurse and the clinical provider working together for the patient's benefit.
2) Case management can only be provided by a BSN-prepared registered nurse.
3) Although they are similar, case management is a more complex process involving the activities of multiple providers and payers.
4) Case management is something that the government is now requiring for full payment of services.