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Yogi Berra, a baseball manager, coach, and player who is considered one of the greatest catchers of all time, once said, "If you don't know where you're going, you might wind up
someplace else." Leaders need to know where their organizations are going, and they need to help their employees know as well. Most of the time employees go to work and know
what they are supposed to do. But they don't always know where the organization is going. It's the leader's responsibility to help individual employees and teams as a whole to have a
clear understanding of the company's purpose.
Which of the following statements best explains how a company benefits from leaders who use interpersonal communication skills to let employees know where the company is headed?
Taking responsibility for clear and consistent communications about company goals allows a leader to require more of their employees..
Leaders who communicate the company's purpose to their employees are more easily able to establish friendships that will endure.
Communicating with employees about the direction of the company allows leaders to determine early which employees are most qualified and which are
troublemakers or slackers.
Leaders who communicate well, provide individual guidance to employees, and seek feedback and data are generally more successful than leaders who do not.