At an Amazon fulfilment center, computers determine how long each employee, or "picker" has to find their next item. When the employee scans an item, the computer resets the timer to let the employee know how much time they have to find the next item. Computers are set so that the employees work at a "not quite walking, not quite running" speed. Which of the following results should Amazon expect to get from using this method of control? Check all that apply.
1) Decreased employee stress
2)Improved employee trust
3)Reduced slack time for workers
4) Decreased employee morale

Q&A Education