Cirilo is a social worker. He has been helping families in a community adjust to online learning after worldwide school closures due to an infectious disease outbreak. His work involves counseling families to deal with mental health issues. Cirilo can see how school closures have
affected students in the United States. He wonders how students in other countries are coping. So, Cirilo does online research and learns that students are struggling in Bangladesh. He finds out that many students don't have access to computers or the internet. So, they can't join online classes. Additionally, Cirilo learns that students are also experiencing
mental health issues. Students are increasingly anxious and depressed due to the lack of
contact with their friends and classmates. Issues with internet networks mean that video calls aren't possible for everyone.

Cirilo wants to help solve this problem. He creates posts on his preferred social media profiles.
He adds hashtags and cites facts from reliable sources about the problems in Bangladesh. The
next day, Cirilo is happy to see that many of his followers have reposted his message. But he
realizes that nothing is changing even after his social media post. He knows the best solution
would be to provide computers and better internet access to as many students as possible. But Cirilo doesn't know what to do, whom to reach out to, and how to help Bangladeshi students from his home in the United States.

In the scenario, how do you think Cirilo can help the students in Bangladesh using digital tools?

Q&A Education