Nigel complains that while he was using AirPlay to see the content from his MacBook Pro on his new Apple TV last weekend, it would periodically, and quite suddenly, disconnect. What steps would you take to further evaluate and isolate the issue?
1) Tell Nigel to restart the MacBook Pro.
2) Explain to Nigel how to restart the Apple TV.
3) Ask Nigel if AirPlay worked before upgrading his Mac operating system.
4) Evaluate and isolate the issue with Nigel as you would any other Wi-Fi connectivity issue.

Q&A Education