When long waiting times occur in the office what is the ophthalmic medical assistant's responsibility?
a. Communicate with patients about the delay and provide updated information on when they can expect to be seen.
b. Assist with scheduling patients for future appointments to help alleviate the backlog.
c. Offer patients the option to reschedule their appointments if the wait time becomes too long.
d. Help the ophthalmologist prioritize patients based on urgency of their medical needs to ensure timely care for those who need it most.