Laboratory personnel call the ED charge nurse to report a critical lab result. Alex takes the call, and the laboratory reports a critical absolute neutrophil count (ANC) of 800/uL (0.80 x109/L) for the client having the internally implanted venous access device.
Which action is most important for the charge nurse to take after he hangs up the telephone?
a. Notify the healthcare provider immediately
b. Document the lab result in the client's chart
c. Repeat the lab test for confirmation
d. Not necessary to take any action