Gregory is a licensed North Carolina provisional broker who is affiliated with ABC Real Estate and is working with a buyer client named Richard who has been viewing homes for the last several weeksRichard is interested in making an offer on one of the properties Gregory has shown him but has further questions about the homeGregory reaches out to the listing agent on the property to obtain this information on Richard's behalfWhich of the following statements is accurate regarding this communication?
a. Gregory is acting as a dual agent, representing both the buyer and the seller in the transaction.

b. Gregory is taking appropriate steps to gather additional information for his client and is serving as a facilitator in the transaction.

c. Gregory is breaching his fiduciary duty to his client by reaching out to the listing agent.

d. Gregory is exceeding his role as a provisional broker by contacting the listing agent without permission.