A physical therapy aide believes the chief physical therapist is often cool and unfriendlyHow should the aide respond to a patient who states that the chief therapist "Isn't very friendly, is she?"
a. "I understand where you're coming from, but I think the chief therapist is just very focused on helping each patient with their treatment plan."
b. "It may seem that way, but the chief therapist is actually very professional and committed to providing the best care for our patients."
c. "I can see how you might feel that way, but the chief therapist is always very attentive and knowledgeable when it comes to personalizing treatment for each patient."
d. "I appreciate your perspective, but in my experience, the chief therapist is always dedicated to helping our patients achieve their goals and is very approachable when it comes to discussing their treatment."