Quality function deployment_____________
a. seeks to understand what value represents to the customer.
b. is a system for deploying quality at supplier facilities.
c. provides direction on the appropriate level of product performance and which features should be included.
d. seeks to understand what value represents to the customer and is a system for deploying quality at supplier facilities.
e. seeks to understand what value represents to the customer, and provides direction on the appropriate level of product performance and which features should be included.