At La Rue Fashions, there is a certain customer who makes large purchases every Friday and returns everything two weeks later. In response, the manager recently created a policy and published it. It included specifics of the store's terms regarding returned merchandise stating that all tags must be intact; the clothing must not have been worn; and it must be returned within seven days to receive credit. Which of the following best describes the retailer's actions?
1) Implementing a return policy for all customers
2) Offering credit for returned merchandise
3) Requiring intact tags and unworn clothing for returns
4) Allowing returns within seven days