An organization uses a survey to find out how customers feel about it in comparison to its competitors. Why
is this important?
O a.
So changes to the organization's procedures can be conducted to keep customer interest at the minimum level
O b. So changes can be made to maintain customer loyalty
O c. So customers can be targeted with promotional offers
O d. So information gathered can be shared with other peer organizations to keep their competitive advantage
Oe.
A and B
Advertisement
Expert-Verified Answer
author link
summerRain80
Ambitious
101 answers
1.4K people helped
Why am I seeing this?
brainly plus
Unlock all answers
Complete your assignments and reach a deeper understanding with personalized & AI-powered explanations and Expert-Verified answers.
by watching video
Or, keep reading this answer in the app
SIMPLIFY
EXPLAIN
Answer rating0.0
(0 votes)
Advertisement
Answer
tufatade18
Beginner
1 answer
SIMPLIFY
EXPLAIN
Answer rating0.0
(0 votes)
Advertisement
Still have questions?
brainly plus
Get your grade upgrade
Get unlimited, ad-free access to Brainly community help, expert textbook explanations, and step-by-step math solutions.
Help others with Business questions
12 minutes ago
The $40,000 Hyundai Genesis V8, which entered the U.S. Markets as a 2009 model, is a far cry from the popular Elantra. The Genesis luxury brand was designed to compete with Lexus, Mercedes-Benz, Cadillac, Acura, Volvo, BMW, and etc. This car compamy is positioned in the luxury car market. Explain why potential customers will accept this Genesis as a true luxury car
+5
14 minutes ago
First question
Interview an intrpreneur (someone who have their own business/ is self-employed)in your community or that you know. Collect information and then write an essay in which you explain: *Background and what they do now *TWO challenges that entrepreneurs face *TWO entrepreneurial that helped them to succeed.
+5
52 minutes ago
First question
WHICH LIEN TAKES THE HIGHEST PRIORITY
+5
2 hours ago
First question
Question 2 Beaver Brothers, Inc., is conducting a study to assess the capability of its 150-gram bar soap production line. A critical quality measure is the weight of the soap bars after stamping. The lower and upper specification limits are 162 and 170 grams, respectively. As a part of an initial capability study, 25 samples of size 5 were collected by the quality assurance group and the observations in Table 3.7 were recorded. After analyzing the data by using statistical control charts, the quality assurance group calculated the process capability ratio, Cp, and the process capability index, Cpk. It then decided to improve the stamping process, especially the feeder mechanism. After making all the changes that were deemed necessary, 18 additional samples were collected. The summary data for these samples are 1 s = 1 gram All sample observations were within the control chart limits. With the new data, the quality assurance group recalculated the process capability measures. It was pleased with the improved Cp but felt that the process should be centered at 166 grams to ensure that everything was in order. Its decision concluded the study. a. Draw the control charts for the data obtained in the initial study and verify that the process was in statistical control. b. What were the values obtained by the group for Cp and Cpk for the initial capability study? Comment on your findings and explain why further improvements were necessary. c. What are the Cp and Cpk after the improvements? Comment on your findings, indicating why the group decided to change the centering of the process. d. What are the Cp and Cpk if the process were centered at 166? Comment on your findings.
+10
2 hours ago
First question
Suppose that you run into an indecisive customer one that has asked you a number of questions regarding your product still not seem to make a decision or should you do?
+5
Previous
Next
Ask your question
