SrA Smart returned from leave a few weeks ago and although he thought he completed all the
required paperwork upon his return, he learns that is not the case and immediately re-submits
the paperwork. Months pass before realizes he was never charged for those leave days he used.
Wanting to keep his supervisor, TSgt Wright, in the loop, he explains what happened. After some
consideration, Wright says "Finance made the mistake, so don't worry about it. Besides, it's not
your responsibility to do their job for them."
TSgt Wright's ______________will MOST likely_________ her effectiveness.
a. understanding of the Three Os; enhance
b. misunderstanding of the Three Ds; hinder
c. understanding of the Three Ds; enhance
d. misunderstanding of the Three Os; hinder