Confidential information of clients should be protected and shared only as appropriate to a client's case AND as approved by your supervisor. Within an academic setting, it is appropriate for instructors to have discussions of client cases for learning experiences. In other settings (i.e. staff lounges, clinical sites, elevators), discussion of a client's case is prohibited in public places. However, there are moments when a discussion is necessary but absolute privacy is not available at that moment.
a) True
b) False
When the above occurs (absolute privacy is not available in a public space), it is acceptable (although not ideal) to have a discussion about the client's case as long as you and the other person are quiet and do NOT use the client's name.

Q&A Education