Mr Patel owns an insurance company. He advises clients and arranges insurance policies for customers, who pays a fee for his services. He employs ten well-qualified workers who offer a high level of customer service. His business needs to recruit an extra five well qualified workers and will need to draw up a job description and job specification. He also needs to recruit two supervisors. Mr Patel intends to use external recruitment to recruit the supervisors.

Do you think external recruitment is better than internal recruitment for the two supervisors? Justify your answer

Q&A Education