The oncologist recommends surgery followed by chemotherapy to treat the cancer. Mrs. Dhillon telephones the practical nurse 2 days later, saying, "Surgery is too drastic, and the chemotherapy is poison that will destroy my body". She will, instead, try some special herbs she has heard about from a friend. What is the best response by the practical nurse to Mrs. Dhillon?
a) "These herbs have not likely been tested for safety or effectiveness, so it is not known whether they will harm you or be effective for your cancer"
b) "This is not recommended and will probably cause you to die sooner"
c) "At this stage, you are in denial, so call us back when you change your mind"
d) "You are right about the toxins in the chemotherapy, so it is a good idea to try the herbs first"