Techo Inc., a popular cell phone company, is known for its diverse workforce. Whenever the company has to make a decision on product positioning in a new market, managers of different ethnic groups have different views due to cultural differences. Such conflicts are common in several decision-making situations, and it has become a critical issue in the company. To streamline the decision-making process and to manage the company efficiently, Techo Inc. should encourage ___ among employees.

a) Social integration
b) Isolation
c) Hierarchical structures
d) Limited communication