Your boss assigned you to order a projector to make a presentation for the HR department. You just
received the order from a supplier that has serviced your company for many years. The order is for an
Optoma UHD50X True 4K UHD projector, which you need for the presentation in 2 weeks. You
ordered it two weeks ago, and it arrived a day earlier than listed by the supplier. When you open the
package, the lens is broken. The lamp does not light, and the projector's casing is broken in a box with
no damage. Write a letter/message to the retailer to explain the breakage, express your dissatisfaction
with the shipment, and describe what you want the retailer to do to fulfill your shipment. Develop a
response that includes examples and evidence to support your ideas and communicates the required
message to your audience. Organize your message clearly and logically as appropriate for the
audience. Use well-structured sentences, audience-appropriate language, and correct English
1. Start with a compliment, then write a
polite, clear, and accurate description of
what happened and what you want.
polite, clear, and accurate description of
what happened and what you want.