Create a Pareto Chart: A local bank is keeping track of the different reasons people phone the bank. Those answering the phones place a mark on their check sheet in rows most representative of the customers’ questions. Given the following check sheet tally, make a pareto diagram. Comment on what you would do about the high number of calls in the "Other" column. (Bonus: 2 points for including the cumulative % line)
•Credit Card Payment Questions 245
•Transfer Call to Another Department 145
•Balance Questions 377
•Payment Receipt Questions 57
•Finance Charges Questions 30
•Other 341