Jashanpreet TEST 2 You have recently been appointed Sales Manager in a company selling cars and are heading a sales team comprising of five salespersons, each of whom has a specific sales target. Except for one salesperson named Tony, all salespersons are meeting or exceeding their respective targets. The market is expanding demand for cars is high sales could be increased even more but there is shortage of car production leading to low inventories, Profits can also be increased further by revising costs, increasing margins, and providing service facilities to maintain cars Tony has recently migrated to Canada. He is facing problems in meeting his expenses, finding accommodation for himself and his family, getting accustomed to the local culture, food, aving habits, weather, etc. His wife had contracted Covid on arrival and is now recovering slowly in this new Canadian environment Tony feels lonely and isolated, not having friends, has a feeling of failure and low self esteem also as he is unable to meet his sales targets Although Tony had very successful before migration to Canada in another country and is highly qualified having diplomas in both Automobile Technology as well as Business, along with years experience, he is quite demotivated because of the above issues. Further, his past experience and skills are not directly related to sales but are more related to market ysis and research, doing costing and determining prices of cars, managing inventory and maintaining cars Unfortial Tony he has und that his pay incentives and rewards are considerably less than this other sales colleagues who also seem to work together well as a team, while hot become an acceptable and effective team member As wunage leading your team, how will your apply Mastows Hierarchy of Needs and the Expectancy Theory to resolve Tony's issues 2) How can you redesign Tony's job so that his skills, tasks and past experience are fully utilized? Can you consider alternative work anangements for Tony considering his current situation What measures will you take to improve your sales teams composition, processes and effectiveness? How will you redefice Tiny's role so that instead of performing at an indindua he portiotes more and becomes an active and motivated and member

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