ETHICS (5 MARKS)

Scenario:

You are a Sales Representatives for a travel company that sells cruise deals and vacation packages for the consumer and business (hospitality) market. Diane Wilcox is a new client who is a buyer from a hospitality company. Diane recently signed a contract with you and bought 15 cruise vacation packages for her sales team (a purchase order worth around $60,000). You are sure there is the opportunity for much more business with Diane in the future. A couple of days ago you chatted with Diane when you saw her at an industry trade show; she casually asked if you happen to have a cruise deal for her own personal use which you can give her for complimentary. These vacation deals are worth around $6,000 retail.

List and explain five (5) points that are relevant to the ethics of this situation. Be sure to explain your points clearly.

Please use bullet point format. My Communication Style is: Imagine you have an important sales presentation with a hotel buyer tomorrow. His name is Mr. Smith, and you have never met him before. A coworker who has worked with Smith has told you that his Communication Style is Directive. Using concepts from the textbook and discussed in class, and taking your own Communication Style into consideration, how will you adapt your interaction and presentation with Smith to help ensure you will be successful? Give 5 points & be sure to explain them clearly. Please use bullet point format. SALES PROSPECTING (10 MARKS)