3 Case Study: Resolving Team Conflict (75 points) Assume you are the manager of an eight-person project team that is in serious conflict and taking a long time to move through the Storming stage. They have split into two camps. The last team meeting was a disaster with four members of the team sitting on one side of the table and the other four on the other side. You could feel the tension in the air so you ended the meeting after only 30 minutes. It was apparent nothing was getting done or resolved at that time. You scheduled another meeting for the following Wednesday. In the meantime, you also scheduled a meeting with each member of the team individually to understand what was going on from their perspectives. During the individual meetings with the team members, you learned: • Not all team members felt that they were heard in meetings and true consensus had not been reached in the past. Rather, team members felt that they were "pushed" into coming to an agreement on solutions to past problems that arose on the project. • During brainstorming sessions, some of the team members felt their ideas were discarded in favor of ideas that were easy to do and no real brainstorming took place. • Some team members felt that some other members of the team were getting away with not completing tasks on time or the tasks were of poor quality which was impacting the workload of everyone else. As the team manager, what would you do to help the team move through this conflict and begin Norming and Performing Your analysis of this case should consist of 4 paragraphs. Paragraph 1: Identify the problem, the underlying root cause, and 2 potential solutions. • Give a clear explanation of your understanding of the current situation and problem • Identify the root cause (only one) of the problem as this will lead to possible solutions. • Think about how you would solve this problem and share two potential solutions in the last sentence of the first paragraph. Paragraph 2: Analyze the first potential solution. • Fully explain the first potential solution. • Identify the benefits of this potential solution. • Identify the drawbacks of this potential solution. Paragraph 3: Analyze the second potential solution. • Fully explain the second potential solution. • Identify the benefits of this potential solution. • Identify the drawbacks of this potential solution. Paragraph 4: Recommendation • Identify the potential solution you would use. • State why you would use this potential solution • State what actions you would undertake to eliminate any negative impact.