QUESTION 1 1.1. Name any SIX causes of stress in the workplace. 1.2 Recommend FOUR ways in which employees can manage stress in the workplace. 1.3 Read the scenario below and answer the questions that follow. OTLOKWENG CREATIVES (OC) business structure Otlokweng Creatives is a business that is situated at Kgapamadi. It specializes change the structure of the business in order to introduce additional services. Some styling and Art direction in the advertising industry. The management of OC wants to change the (6) (4) 1.3.1 Identify the problem solving technique that OC could apply in order to change the structure of the business Motivate your answer. (2) 1.3.3 Outline any FOUR John P Kotter's 8 steps of leading change that could be applied by OC in the workplace. 1.3.2 Advise OC on how they could apply the problem solving technique mentioned in QUESTION 1.3.1. above. (4) 11 Read the scenario below and answer the questions that follow. (4)​