Retail Scenario-"INSPYRE"
A well-established online fashion store called INSPYRE would like to become a true omni-channel retailer and has plans to open 5 stores nationally in Australia。They range Womenswear, Menswear, Childrenswear, and Homewares。Retail stores have suffered through the pandemic, but they feel confident this is the right strategy for future growth。
Question 3。
If they are going to be an omni-channel retailer,INSPYRE also needs to be at the forefront of retail technology。
Using examples from the guest speakers and readings,outline five(5)retail operations and five(5)customer experience technologies relevant to the present day that could be incorporated into their strategy。