Find a business process you are interested in.
Diagram a business process
Use the notations from class
3 actors (swimlanes)
7 activities (rectangles)
3 decisions (diamond shapes)
Identify 3 metrics that can be used to measure the performance of this business process.
Identify at least 3 inefficiencies in the existing process.
Recommend at least 3 suggestions that use information systems to make this process more efficient.