The Sarbanes–Oxley (SOX) Act raised a number of concerns. Critics of the legislation believe SOX is _______. a. complex and imposes additional costs on executives b. harmful because it reduces restatements of financial reports c. fair to all firms d. not necessary e. unconstitutional When building long-term relationships between businesses and consumers, which of the following is essential for success? a. Governance b. A code of ethics c. Knowledge d. Trust e. Profit