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Please respond to each question in 150-200 words.
1 Are businesses able to more easily connect with customers and prospects today versus before the internet? Cite examples to justify your response.
2 Think of a business you admire or purchase products from regularly. For that business, create the following:
- SMART goal:
- Tactic to reach the goal:
- Key Performance Indicators (KPIs) to measure:

Q&A Education