Choose one of the four roles outlined below and develop a statements outlining the position represented by those in your role on January 28, 1986. Develop two statements: (1) what you think was the position of those in your role, and (2) the position that those in your role should have taken.
1. NASA Management: You want to launch the Challenger as soon as possible. The delays are not only embarrassing, but threaten your funding and customer base. Challenger must launch on Tuesday to preserve the schedule. An analysis done by your engineers at Houston shows that the ice on the pad should not strike the Challenger when it lifts-off.
2. Thiokol Engineers: You believe it is not safe to launch, but have no hard data to back this up. Limited data from a previous cold weather flight indicates that temperature is important. Basic physics tells you that the O-rings will lose elasticity with decreasing temperature. You feel that both NASA and your own management are trying to solve the problem with a bureaucratic solution, when an engineering solution is called for.
3. Thiokol Management: You must listen to your engineers, but at the same time you must please your primary customer. There is talk in Congress of awarding a second source contract. The last thing you want to do is admit that your product is defective. NASA is pressuring you to launch. If would be very damaging for your company if a delay is blamed on your SRBs.
4. Rockwell Management: You are concerned about the amount of ice on the pad. Analysis by your engineers does not entirely agree with that done at Houston. Like Thiokol you must satisfy your customer. You would prefer not to launch, but are not sure that your reason to delay is good enough. Your objective is to try to convince NASA to delay without them pointing a finger at you