What three criteria must you have in order to use the normative leadership model? a complex task, high employee ability, and low work group morale support from followers, high power, and low task structure high employee ability, a cohesive work group, and high task structure a specific decision to make, authority to make the decision, and followers to participate in the decision Which of the following are characteristics of the organization that may neutralize leadership? formalization, inflexibility, and spatial distance ability, knowledge, and training feedback and job satisfaction clarity and routine Trina challenges her team to perform at their highest level by setting difficult but attainable goals. Her employees have a high ability level and don't mind when Trina exercises her authority to make sure tasks are done correctly. What leadership style best describes Trina? participative directive achievement-oriented supportive