After reading the Case Studies: "Managing Diversity at Spencer Owens and Co." and "Managing Diversity at Cityside Financial Services", write a three-page Case Analysis Paper in APA format that includes a discussion of each of the following questions: 1. Summarize the case 2. What is the root cause of the problems that Spencer Owens & Co, and Cityside Financial Services are encountering? 3. What needs to change in each organization to address these problems? 4. Should organizations be culturally diverse and, if so, why (not just your opinion - what do experts say? What are the benefits of culturally diverse organizations?)? ***You must have an Introduction, Body, and Conclusion. Remember that your Title Page and your Reference Page are not included in the three-page requirement. Please include a minimum of 3 references (the case is a reference).