Amerie, a pharmacy technician, was filling a prescription for an infant. She needed to take an extremely concentrated supply and change it from a 75% solution to a 5% solution in order to make it safe for the baby. Once finished, she asked the pharmacist if the solution was still too concentrated for an infant. The pharmacist answered that it might still be harmful, so the technician diluted the medication further to make it less concentrated. Which attributes did the pharmacy technician use to fill this prescription?

-customer service skills and collaboration
-collaboration and technical skills
-professionalism and organizational skills
-communication skills and customer service skills